Horsewood Shipping: Costs, Tracking and Delivery Questions
Written by the Horsewood Formula editorial desk
Last updated · Who reviewed this page · How we write and review
Horsewood ships from the US, and tracking arrives in your order email. The 6-bottle pack ships free in the U.S.; the 2- and 3-bottle packs add a fee shown at checkout. The carrier, delivery time and international options are not published. For tracking or a damaged parcel, call +1 (641) 711-1414 with your order ID.
How does Horsewood shipping work?
Horsewood ships from the US unless the sales page says otherwise, and tracking arrives in your order email. Six bottles ship free in the U.S.; 2 and 3 bottles add a fee at checkout.
The order desk at +1 (641) 711-1414 handles tracking and changes on placed orders. The path from checkout to your door has five parts.
- 1
Order at checkout
Pick 2, 3 or 6 bottles. The shipping line shows free or a fee before you pay.
- 2
Read the order email
It confirms the pack, the total and your address. Keep it.
- 3
Watch the tracking
Tracking details arrive by email once the order ships.
- 4
Receive the box
Delivery times and the carrier are not published.
- 5
Check on arrival
Count the bottles and check every seal before the first capsule.
Horsewood shipping cost by pack
Horsewood shipping is free in the U.S. on the 6-bottle pack. The 2- and 3-bottle packs add a shipping fee at checkout, and the seller does not publish its amount.
That fee sits on top of the pack total, so it changes the real cost per day on the smaller packs.
| Pack | Pack total (sales page) | Shipping | Supply at the label dose |
|---|---|---|---|
| 2 bottles | $158 | Fee shown at checkout | 60 days |
| 3 bottles | $207 | Fee shown at checkout | 90 days |
| 6 bottles | $294 | Free U.S. shipping | 180 days |
Our pricing page works out the cost per day for each pack.
Which Horsewood shipping details are not published?
Several Horsewood shipping details are not published by the seller. We list them plainly, so you know which questions to put to the order desk.
Ask before you order if any of these matter to you.
Carrier
Not named. Check the tracking details in your order email.
Delivery time
No day count is published for U.S. orders.
Fee on 2 and 3 bottles
Shown only at checkout. No amount is published.
PO boxes
Not addressed. Ask the order desk first.
Outside the US
Ships from the US; international delivery is not published.
Packaging
No description of the outer box is published.
Where is your Horsewood tracking number?
Your Horsewood tracking number arrives in the order email once the parcel ships. Check your spam or promotions folder if you cannot find it.
The website inbox at [email protected] cannot see orders. For tracking, call the order desk at +1 (641) 711-1414 or write to [email protected].
Have these ready when you call
- Your order ID from the order email
- The name and email used at checkout
- Your full delivery address
- The tracking number, if you have one
What should you check when your Horsewood box arrives?
Check the box, the bottle count and every seal the day your Horsewood order arrives. A short check now saves trouble with a refund later.
The label says not to use a bottle if the safety seal is damaged or missing. Our bottle check covers each marker in detail.
On delivery day, check: 0 of 6 checked
What if your Horsewood order is late, lost or damaged?
Call the order desk at +1 (641) 711-1414 with your order ID. It handles tracking and changes on placed orders, so it is the right first stop for a late, lost or damaged Horsewood parcel.
Keep a written note of each call: the date, the name of the person and what they agreed to do.
Late or lost
- Check the tracking details in your order email.
- Confirm the delivery address on the order email is correct.
- Call +1 (641) 711-1414 with your order ID and tracking number.
Damaged
- Photograph the box, the bottles and any broken seal.
- Set aside any bottle with a damaged or missing seal.
- Call the order desk before you mail anything back.
How do you store Horsewood after it arrives?
Store Horsewood the way the label says: in a cool, dry place, away from heat, light and humidity. Bring the box inside soon after delivery, since a hot porch or mailbox is none of those things.
Larger packs sit on a shelf for months, so storage matters more on 3 and 6 bottles.
- Keep spare bottles sealed until you need them
- Avoid a steamy bathroom or a sunny windowsill
- Close the cap firmly after each dose
- Keep every bottle out of the reach of children
Does shipping time count against the Horsewood 60-day window?
Yes. The Horsewood money-back window runs 60 days from purchase, unless the sales page prints a longer window. Days spent in transit come out of it.
Plan your decision date from the order email date, not from the day the box arrives.
Write it on your calendar the day you order.
Leave room for a call and a tracked return before day 60.
Call +1 (641) 711-1414 with your order ID to start a claim.
The full claim steps are on the guarantee page.
Who pays shipping on a Horsewood return?
The buyer pays shipping on a Horsewood return. The brand's refund page also says the original shipping fee is not refunded.
Use a tracked service, so you can prove the box arrived. Include your full name, email, and order ID inside the parcel.
| Shipping cost | Who pays | Refunded? |
|---|---|---|
| Original shipping, 2 or 3 bottles | Buyer, at checkout | No, per the brand's refund page |
| Original shipping, 6 bottles | Free in the U.S. | Nothing to refund |
| Return shipping | Buyer, tracked service | No |
Refund timing and bottle rules are on the refund policy.
Can you change a Horsewood order or address after checkout?
Call the order desk at +1 (641) 711-1414 as soon as you notice the problem. It handles Horsewood order changes, and an address is easiest to fix before the parcel ships.
Have your order ID ready. Email to the sales address works too, but a call is faster for a change that cannot wait.
- Tracking, changes and refunds: +1 (641) 711-1414
- Sales email: [email protected]
- Website questions only: [email protected] (Mon-Fri 9:00am-5:00pm ET (website email))
Horsewood shipping: common questions
Common search questions, answered from the label and the sources cited on this page.
What are Horsewood shipping costs on small orders?
The 2- and 3-bottle packs add a shipping fee that appears at checkout. The seller does not publish the amount, so read the shipping line before you pay.
Which bundle includes free shipping?
The 6-bottle pack ships free within the U.S. It is also the lowest price per bottle, at $49 on the sales page.
What carrier delivers Horsewood?
The carrier is not published. Your order email carries the tracking details, and the order desk can tell you more if the tracking is unclear.
How many days until Horsewood arrives?
Delivery times are not published. If you have no tracking or no movement after a few business days, call the order desk at +1 (641) 711-1414 with your order ID.
Can Horsewood ship to a PO box?
The seller does not say. Ask the order desk before you order if a PO box is your only address, so the parcel is not held or returned.
Does Horsewood ship to Canada or the UK?
Orders ship from the US unless the sales page says otherwise, and international delivery is not published. Ask the order desk before you place an order from outside the US.
What if my Horsewood order arrives damaged?
Photograph the box and bottles, and do not use any bottle with a damaged or missing seal. Then call +1 (641) 711-1414 with your order ID and the photos ready.
Does Horsewood ship in discreet packaging?
Packaging details are not published. If privacy matters to you, ask the order desk how the box is labeled before you order.
Is the original shipping fee refunded on a Horsewood return?
Original shipping is not refunded, according to the brand's refund page. The buyer also pays for the tracked return shipment.
Can the shipping address on a Horsewood order be changed?
Call the order desk at +1 (641) 711-1414 as soon as you can. It handles order changes, and an address is easier to fix before the parcel ships.
