Horsewood Privacy Policy for HorsewoodFormula.com
Written by the Horsewood Formula editorial desk
Last updated · Who reviewed this page · How we write and review
HorsewoodFormula.com is a static site with no cookies, analytics, forms or accounts, so it collects almost nothing. The web host keeps standard server logs. Payment takes place on a separate third-party checkout with its own policy. We use emails only to reply, never sell personal information, and honor US state privacy requests sent to [email protected].
HorsewoodFormula.com privacy policy: the short version
HorsewoodFormula.com is a static information site about Horsewood. It has no cookies, no analytics, no forms and no accounts, so it gathers very little about you.
The points below sum up the policy. Each one has its own section further down.
- You can read every page without giving a name or an email address.
- No cookies, tracking pixels or analytics tools run on our pages.
- Our web host keeps standard technical logs, such as IP addresses.
- Payment happens on a separate checkout site under its own policy.
- Emails you send us are used only to answer you.
- We do not sell personal information or use it for targeted ads.
This version has applied since October 13, 2026.
Who runs HorsewoodFormula.com and what this policy covers
HorsewoodFormula.com is run by the USA Authorized Horsewood Retailer. In this policy, “we,” “us” and “our” refer to that retailer.
Our office is at 275 Madison Avenue, Floor 14, New York, NY 10016. Privacy questions go to [email protected], which is staffed Mon-Fri 9:00am-5:00pm ET.
This policy covers the pages on horsewoodformula.com and emails sent to our website inbox. It does not cover the checkout site, the company named on the Horsewood label, or any outside site we link to.
What personal information does HorsewoodFormula.com collect?
Most visitors share only what a browser sends to load a page. We hold more only when you choose to write to us.
The table lists each kind of information, whether we hold it, why, and who keeps it.
| Kind of information | Collected? | Purpose | Held by |
|---|---|---|---|
| Name and email address | Only if you email us | To reply | Our website inbox |
| Order ID | Only if you include it | To point you to the order desk | Our inbox |
| Postal address | No | Entered at checkout | The checkout site |
| Card or bank details | No | Entered at checkout | The checkout site's payment partner |
| Health details | Only if you volunteer them | To reply | Our website inbox |
| Cookies | No | None are set | Nobody |
| Analytics or ad data | No | No such tools run | Nobody |
| Logins or passwords | No | There are no accounts | Nobody |
| IP address, browser type, page requested | Yes, in server logs | To serve pages and stop abuse | Our web host |
Cookies, analytics and in-page tools on HorsewoodFormula.com
The site sets no cookies of any kind. It runs no analytics, no ad pixels, no heat maps and no screen recording.
Our own server delivers the fonts, images and scripts. Opening a page does not tell a social network or an ad network that you visited.
Some features respond when you use them, such as the FAQ search box, a checklist or a label hotspot. They run entirely inside your browser, and nothing you type or tick leaves your device.
Server logs kept by the HorsewoodFormula.com host
Our hosting company keeps standard server logs, as nearly all hosts do. A line is written each time a browser asks for a file.
A log line can hold an IP address, the date and time, the file requested, the browser type and the page that sent you.
The host uses these logs to keep the site online and to block attacks. We do not use them to build profiles or to target ads.
What happens at the Horsewood checkout?
Buy buttons on HorsewoodFormula.com open a short redirect page, which sends you to a separate third-party checkout at horsewood.us/funnelb3/v3. You enter your name, address, email and payment details there, not here.
That site's own privacy policy and terms govern what you enter. Please read them before you pay.
Order confirmations and shipping emails come from the checkout's systems, not from our inbox. Order questions go to +1 (641) 711-1414 or [email protected], as the contact page explains.
How HorsewoodFormula.com uses the emails you send
We use your email only to deal with the question you asked. It is never added to a mailing list, and we send no newsletters.
A message may be used in these ways:
- To answer your question.
- To correct an error you found on a page.
- To forward an order question to the order desk, when you ask us to.
- To keep a record when a law requires one.
Several state laws treat health details as sensitive. We never ask for them. If you share one, we use it only to reply, for example by pointing you to a pharmacist or the side effects page.
US state privacy rights, including the CCPA, at HorsewoodFormula.com
California residents have rights under the CCPA, as amended by the CPRA. Many other states, including Virginia, Colorado, Connecticut and Texas, have passed similar laws.
Each law sets its own scope, and some apply only to larger businesses. We extend the core rights to every US visitor regardless.
Know
Ask what personal information we hold, where it came from and who received it.
Delete
Ask us to erase your information, except what a law requires us to keep.
Correct
Ask us to fix information that is wrong, such as a mistyped email.
Opt out
Opt out of sale, targeted ads and profiling. We do none of these today.
Limit sensitive data
Ask us to use health details only to reply. That is already our practice.
Equal treatment
Using a right never changes the help you receive or the price you pay.
How to make a privacy request to HorsewoodFormula.com
One email to [email protected] starts any privacy request. It costs nothing, and you do not need a lawyer.
The steps show what happens next.
- 1
Send one email
Write to [email protected] with “Privacy request” in the subject line.
- 2
Say what you want
Tell us whether you want to know, delete, correct or opt out, and which email address you used with us.
- 3
Confirm it is you
We may ask a short question to match the request to our records. An agent acting for you needs your signed permission.
- 4
Get our answer
We reply within the time your state's law allows and explain what we did, or why we could not.
- 5
Appeal if you disagree
Reply to our answer and ask for a review. We send a final written decision.
If we deny your appeal, some states let you complain to the state attorney general. Our reply will say how.
Global Privacy Control and Do Not Track on HorsewoodFormula.com
We honor Global Privacy Control. A GPC signal from your browser is treated as a request to opt out of sale and targeted advertising.
Do Not Track has no agreed standard. Because the site tracks no one, it works the same way with DNT on or off.
Children's privacy on the Horsewood site
The site is not directed to children under 13, and we do not knowingly collect their information, in line with the federal COPPA law. If a child under 13 emails us, we delete the message once we learn of it.
Horsewood is for adults 18 and over, and its label says to keep it out of reach of children. A parent or guardian can write to [email protected] to have a child's message removed.
How long does HorsewoodFormula.com keep information?
We keep information only as long as it serves a purpose. The table shows the general rule for each kind.
Where a law sets a longer period, that period applies, and we delete the record afterward.
| Information | How long |
|---|---|
| Your emails and our replies | While your question is open, then a short period in case you write back |
| Privacy request records | As long as the law requires proof that we answered |
| Server logs | The web host's own set period, then deleted |
| Anything at checkout | Set by the checkout site's policy, not ours |
How HorsewoodFormula.com protects your information
Every page loads over an encrypted HTTPS connection. That makes it hard for anyone to read or alter a page on its way to you.
Only those who answer the website inbox can open it. No system is perfect, so please never email card numbers, passwords or medical records.
Links from HorsewoodFormula.com to other websites
Many pages link to outside sources, such as FDA notices, NIH fact sheets and journal articles, so you can check our facts.
Once you follow a link, the other site's privacy rules apply. It may use cookies or analytics that we do not.
Changes to this Horsewood privacy policy and how to reach us
We update this policy when the site or the law changes. The date near the top shows the version in force.
A material change, such as adding a cookie, will appear here before it takes effect. Our terms and conditions and disclaimer cover the rest of the site's rules.
Order support line
Phone: +1 (641) 711-1414
Email: [email protected]
Website questions
Email: [email protected]
Mon-Fri 9:00am-5:00pm ET (website email)
Returns address
1740 Broadway, Floor 15, New York, NY 10019
Office
275 Madison Avenue, Floor 14, New York, NY 10016
Privacy: common questions
Common search questions, answered from the label and the sources cited on this page.
Does HorsewoodFormula.com use cookies?
No. Our pages set no cookies and run no analytics, ad pixels or session recording. Each page loads without remembering you.
Does HorsewoodFormula.com sell personal information?
No. We do not sell, rent or trade personal information, and we do not share it for cross-site advertising.
Where do I enter my card details for Horsewood?
Only on the separate checkout at horsewood.us/funnelb3/v3. Card numbers never reach horsewoodformula.com or our inbox, and that site's own privacy policy applies.
Can the HorsewoodFormula.com inbox see my order history?
No. The website inbox has no access to orders. For tracking, changes or refunds, call the order desk at +1 (641) 711-1414.
Do I have privacy rights outside California?
A growing number of states give rights like California's, and some laws apply only to larger businesses. We honor requests to know, delete and correct from any US visitor.
Does HorsewoodFormula.com honor Global Privacy Control?
Yes. We treat a GPC signal as a request to opt out of sale and targeted advertising. We do neither, so the site behaves the same either way.
Should I send my medical history by email?
Please do not. If you mention a condition or a medicine, we use it only to answer you, and we may point you to a doctor or pharmacist.
How do I get an email I sent deleted?
Write to [email protected] with “Privacy request” in the subject. We delete it unless a law requires us to keep a record.
Is the FAQ search box on this site tracked?
No. The search box and the checklists work inside your browser. What you type or tick is never sent to us.
